Features

Everything you need. None of the bloat.

One promise: every response read, tagged, and routed on arrival. No spreadsheet coding. No batch jobs. No surveys that nobody reads.

50 responses a month, free · no credit card · AI on every plan

Send wherever your customers are.

Email. SMS. Widgets inside your app. Public links you can paste in a newsletter. Autopilot schedules recurring NPS per cohort. The server dedupes every send, so nobody gets the same ask twice in a row.

Set the frequency cap per cohort. Respect unsubscribes on every channel. Use your domain, your logo.

  1. Email, SMS, embed, and public link
  2. Idempotent sends — never duplicate
  3. Configurable frequency per cohort
  4. Unsubscribe + suppression list
  5. Custom domains and logos

Every response, read on arrival.

The response is saved the second a customer hits submit. The AI reads it in the background and tags themes, sentiment, and churn risk. No batch jobs. Your quiet quitters surface the same minute your promoters do.

Claude Haiku handles the per-response reading — fast, cheap, accurate. Claude Sonnet writes the longer dashboard memos.

PII is redacted before it ever reaches a model — logs ship IDs, never identities.

  1. Claude-powered theme extraction
  2. Churn-risk scoring per response
  3. Sentiment — positive, neutral, negative
  4. Auto-tagging feeds your reports
  5. Citations back to raw responses

Ask in English. Get a citation-backed answer.

Ad-hoc questions. Weekly executive digests. Cohort discovery. And the one report every CS leader needs: “What are our detractors actually saying?” Ask in plain English. We translate to safe SQL and show the responses we cited.

Export the memo as a PDF. Push the summary to your BI tool. Or let RallyNPS email it every Monday morning.

The memo reads like a human wrote it because a reasoning model did — and it shows its work.

  1. Natural-language query
  2. Weekly executive digest by email
  3. Cohort discovery — who’s at risk?
  4. Export to CSV and BI tools
  5. PDF executive summary, one page

Extends to wherever your stack lives.

Clean REST API. Signed webhooks on every event. Drop-in widgets that play nicely with strict security rules. Contacts with tags. Your data is isolated per organization — that filter runs on every query.

One sign-in across every Rally tool.

  1. REST API and HMAC-signed webhooks
  2. Embeddable widgets — CSP-safe
  3. Testimonial capture and approval
  4. Tags and contacts, cross-org isolated
  5. Cross-product SSO via Rally
The dashboard is not the product. The memo is the product. We built everything so you could stop scrolling rows and start making decisions.
— The RallyNPS design principle
Ready?

Ready to see it on your own data?

Free plan: 50 responses a month. No credit card. No sales call. AI on every plan, including free.