Solutions

Built for the operator, not the dashboard.

One platform. Three playbooks — product, marketing, and government — each tuned to the way those teams actually work.

Section A · Ship weekly p. 01

For product teams who ship weekly.

Fire NPS after onboarding, thirty days after activation, or the first time a customer uses a feature. Send every detractor to your ticketing system through a signed webhook. Ask Claude in plain English — “What’s hurting retention in our SMB cohort?” — and get a cited answer.

CES and NPS sit side by side on one dashboard. You can watch effort and loyalty diverge on the same chart — the leading indicator you actually want.

Autopilot cohorts In-app + email Webhook pipelines CES + NPS side-by-side

Dispatch · early customer “We wired NPS into our onboarding flow in an afternoon. Detractors auto-ping the CS channel. We’ve shortened time-to-insight from a week to same-day.” — Placeholder quote, early customer

Section B · Brand & lifecycle p. 02

For brand & lifecycle teams who need the story.

Run CSAT and NPS on the same cadence. Capture testimonials from promoters as they arrive. Embed a 5-star or thumbs widget on any page. Export themes and sentiment to your BI tool — or let RallyNPS write the exec summary for you.

Marketing quotes lifts the best promoter lines — approved by the customer, ready for your landing page.

Testimonial capture Embeddable widgets Theme extraction Executive digest

Dispatch · marketing lead “The AI-drafted follow-up questions changed the game. We went from ‘open text is useless’ to ‘every response gives us a thesis to test.’” — Placeholder quote, marketing lead

Testimonials are consent-captured — your promoters opt in before they’re quoted.

Section C · Citizens first p. 03

For agencies who owe citizens a reply.

Collect CSAT after a service call. Route urgent comments to the right office. Publish a plain-language summary on your transparency page. WCAG 2.1 AA on every survey. No tracking pixels. No dark patterns.

Thirty percent of our revenue funds the open-source Rally community. Government pricing fits public-sector budgets. Nonprofits apply in one form.

WCAG 2.1 AA PII-respecting logs No tracking Accessible email

Dispatch · public-sector pilot “The commitment to accessibility and PII-respecting logs let us clear procurement faster than any competitor. AI-generated summaries go straight into the council packet.” — Placeholder quote, public-sector pilot

Apply for extended nonprofit pricing — 250 responses / month, full AI, no charge.

Same platform. Different playbook. Start on free and tune the templates to the team you’re running.

— The RallyNPS design principle

Ready?

One platform. Three playbooks. Yours next.

Free plan: 50 responses a month. Every survey type. AI included. Upgrade when you outgrow it.

Start free See pricing