AI insights on every plan. Including free.
Sentiment, themes, churn risk, and coach questions come with every plan. No upsell. No add-on. No catch. Start at $0 and upgrade when you outgrow it.
50 responses a month. Every survey type. AI included. No credit card.
- 50 responses / month
- 1 user
- 1 active survey
- AI sentiment analysis
- AI theme extraction
- AI coach — 50 queries/mo
- All 18 survey types
- Email surveys
- Basic dashboard
For small teams starting NPS for the first time.
- 100 responses / month
- 3 users
- Unlimited surveys
- AI sentiment analysis
- AI theme extraction
- AI coach — unlimited
- AI reports
- CSV export
- Custom branding
For growing companies that want deeper AI insights.
- 250 responses / month
- 5 users
- Unlimited surveys
- Everything in Starter AI
- Priority coach responses
- AI action recommendations
- Webhooks & API access
- Custom branding
- Autopilot scheduling
For teams that want plain-English queries and deeper segmentation.
- 500 responses / month
- 10 users
- Unlimited surveys
- Everything in Growth AI
- Natural language query
- Cohort discovery
- Custom email domain
- Advanced segmentation
- Priority support
For large teams with specific volume, compliance, or custom-build needs.
- Custom response volume
- Unlimited users
- Unlimited surveys
- Everything in Pro AI
- Custom survey types built for you
- Executive summaries
- SSO (SAML) + audit log
- SLA + dedicated support
- Zero-retention privacy option
Nonprofits & municipalities
Apply for the extended free plan — 250 responses a month, same AI features, no charge. Schools, government, and nonprofits welcome.
How we compare
$19 vs $149 on Delighted. Same response cap.
Sentiment, themes, churn risk on every response.
50 responses/month, AI included, your branding.
Frequently asked questions
Is AI really included on the free plan?
Yes. Every plan includes AI sentiment, theme extraction, and coach questions. The monthly budget varies by plan, but access never requires a paid plan.
What happens when I hit my response limit?
Your surveys keep collecting. Upgrade anytime or wait for the next month’s reset. We never delete your data.
Do you offer nonprofit pricing?
Yes. Apply here for 250 responses a month on the extended free plan. Schools, municipalities, and nonprofits are all welcome.
What counts as a “response”?
A response counts when a contact submits a score or an answer. Sending the survey does not count. If someone never replies, it never counts against your limit.
What makes RallyNPS different?
We are AI-first. Every response is read for sentiment, themes, and churn risk the moment it arrives. You get more than a number — you get a clear picture of what to do next. And we cost half what the alternatives charge.
Can I switch plans anytime?
Yes. Upgrade or downgrade any time. Upgrades bill the prorated difference. Downgrades apply as credit to your next bill. No contracts.
How does the AI analysis work?
When a contact leaves a comment, our AI reads it on arrival — tagging sentiment, themes, and churn risk, and suggesting next steps. The coach answers follow-up questions about your data in plain English.
Is there a contract?
No. All plans are month to month. Cancel anytime, no penalty. Annual billing saves 20%.
Start measuring what matters
50 responses a month. AI included. No credit card. Upgrade when you outgrow it.
Start free →